Arc Raiders Update: Patch 1.20.0 rolls out as Embark addresses loadout losses after server issues
arc raiders update is moving again as Embark Studios confirms Update 1. 20. 0 is rolling out on all platforms and asks players to restart the game to download it. The rollout follows Update 1. 19. 0, which went live after last week’s server issues left some players losing loadouts even after a successful extraction. Embark says it is reviewing affected cases and plans to return items where possible over the next few days.
Patch 1. 20. 0 goes out now, restart required
Embark Studios’ official patch notes state that Update 1. 20. 0 is rolling out on all platforms and requires a game restart to download. No additional change details are provided in the patch note text beyond the rollout instruction.
Separately, Embark reiterates baseline play requirements: an internet connection, an Embark ID user account, a third-party platform account, and acceptance of Embark’s Terms of Service and End User License Agreement. Embark also notes age restrictions apply (13+).
Loadout losses after extraction: Embark confirms reviews and returns
In the Update 1. 19. 0 patch notes, Embark Studios states that last week’s server issues caused some players to lose their loadouts even after a successful extraction. The studio says it is “reviewing these cases” and will return items where possible over the next few days.
Embark also acknowledges compensation is not its usual practice for every incident, but says an exception is being made because the outage impacted a large number of players. The message ends with a direct note to players: “Thanks for bearing with us while we sorted it out. ”
Immediate reactions: Embark’s on-record exception for compensation
Embark Studios, in its official Update 1. 19. 0 patch notes, frames the action as a response to scale and impact: “While we do not normally offer compensation for every incident, this outage impacted a large number of players, so we are making an exception. ”
The same official note underscores the scope of the fix as case-by-case rather than guaranteed restoration: Embark says it will return items “where possible” after reviewing affected accounts in the days following the update going live.
Quick context on accounts, access, and in-game currency
Embark states ARC Raiders requires an Embark ID, a third-party platform account, and acceptance of its user terms, with age restrictions listed as 13+. The company also describes Raider Tokens as an in-game currency used for raider decks, bundles, and cosmetic items such as outfits, backpacks, charms, emotes, and Scrappy outfits.
What’s next for players watching this arc raiders update
In the near term, the studio’s clearest instruction is operational: restart the game to pull Update 1. 20. 0 as it rolls out across platforms. For players who believe they were affected by last week’s server issues, Embark’s stated next step remains the same—ongoing case reviews and item returns where possible over the next few days—making this arc raiders update a live test of how quickly restorations reach impacted loadouts.
